Production Officer

Full Time
Posted 9 months ago

Job Description

Quality Assurance

  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
  • Understand customer needs and requirements to develop effective quality control processes
  • Devise and review specifications for products or processes
  • Set requirements for raw materials or intermediate products for suppliers and monitor their compliance
  • Involvement in product development and sampling stage and taking care of quality aspects of samples.
  • Supervise inspectors, technicians, and other staff and provide guidance and feedback
  • Inspect final output and compare Physical & visual properties to requirements
  • Approve the right products or reject defectives
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
  • Review client, customer, and user feedback.

Customer Complaints

  • All Gemba Board updates for Internal and customer issues.
  • Product Audit / Stock verification – As a part of customer complaint containment action with root cause analysis.
  • External Customer Complaint Acknowledgement session with Inspectors (signed format to be maintained).
  • Visual display of boards – Customer complaints, Defects gallery, OPL’s, WIP, Training Calendar, Rejection Trend, Today’s Critical list and internal Procedure.
  • Meeting list of Mandatory requirements of Certifications Audits / Customer Audits / Complaint actions

Audit & Compliance Management

  • Set up processes for Internal auditor, Social Audit, Customer Audit & other certifications audit as required from time to time.
  • Oversee Buyer’s Third-party inspection and customer’s visit around the plant.


  • Preventive maintenance follow-up with Engineering.
  • Housekeeping & general discipline on floor & Testing center.
  • WIP is to be shared with all concerned daily. Maintaining the quality report in ERP as per the defined process.

Job Features

Job CategoryFabrication, Production
Experience in Years5-8 years
Qualification RequiredAny Graduate

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